General Repair Questions

How long do repairs usually take? ➝ Repair time varies depending on the extent of damage, parts availability, and the complexity of the job. We’ll provide an estimated timeline after assessing your vehicle. Do you work on all vehicle types? ➝ Absolutely. We service all makes and models—domestic and foreign.

How long should I wait before washing or waxing my car after a paint job? ➝ You can hand wash your car immediately, but avoid automatic or high-pressure washes for at least 30 days. Wait 30–60 days before waxing or applying ceramic coatings. Can you match my paint color exactly? ➝ We use advanced color-matching techniques and blend paint into adjacent panels to ensure a seamless finish, though slight variations may occur due to manufacturer differences. Do you always have to replace a full panel? ➝ Sometimes, yes. If the material or damage compromises safety or structural integrity, replacing the entire panel is necessary.

Estimates & Insurance

Are estimates free? ➝ Yes, we offer free estimates. You can visit us in person for a quote. Will you work with my insurance company? ➝ Yes, we work with most major insurance providers to help streamline the repair process. What if more damage is found after the initial estimate? ➝ If we discover additional damage during repairs, we’ll contact you and your insurance provider before proceeding—no surprise charges.

Towing & Roadside Assistance

Do you offer towing services? ➝ Yes, we provide local and long-distance towing, including flatbed options for safe transport. Is roadside assistance available? ➝ We offer 24-hour emergency services including jump-starts, lockouts, and towing.

How can I protect my new paint job? ➝ Avoid harsh chemicals and automatic car washes for the first month. Use a soft cloth and gentle soap when washing. Can I drive immediately after repairs? ➝ Yes, but avoid extreme conditions (like off-roading or high-pressure washes) for the first few weeks to allow materials to settle. What should I do if I notice new damage after repairs? ➝ Contact us immediately. We’ll inspect the issue and determine if it’s covered under warranty.